For short-let property managers

Guest support without the 2am messages.

letbloom answers everyday guest questions on WhatsApp using your guidebook and house rules, and escalates urgent issues to your team with the full conversation.

24/7 guest replies Answers from your guide Escalations to your team
Guest management reimagined

Your always-on concierge

Every guest question, answered in seconds.

LETBLOOM CONCIERGE

Hello! How can I help with your stay?

GUEST

Could you share the Wi-Fi details?

LETBLOOM CONCIERGE

The network is called BloomStay and the password is Bloom2026!

GUEST

What time is checkout tomorrow?

LETBLOOM CONCIERGE

Checkout is by 10:00 AM. Please lock up, leave keys in the lockbox, and message us when you leave.

Always on

Your AI concierge for short-term rentals.

Built for property managers

Less guest admin. More time for operations.

letbloom takes care of routine questions, keeps replies consistent, and flags the moments that need a human.

How it works

Automate the repetitive. Escalate the urgent.

Set up once, then letbloom handles everyday guest messages while your team stays in control.

  1. Setup

    Add your guidebook

    Upload your house rules, check-in details and local tips once. Update anytime.

  2. Access

    Share a WhatsApp link

    One link routes guests to the right property context automatically.

  3. Automation

    Instant, consistent replies

    Fast answers for FAQs so you're not typing the same message 20 times.

  4. Escalation

    Escalate issues with context

    Urgent or complex requests are handed to your team with the full chat and a one-tap reply link.

  5. Control

    See everything in one dashboard

    Monitor conversations, step in when needed, and keep your property info up to date.

Answers the everyday questions

The messages you answer every day — automated

A few examples of what letbloom can handle using your guidebook and house rules.

Check-in & access

Door codes, key safes, directions, late arrival.

Wi-Fi & tech

Wi-Fi details, TV, heating controls, appliances.

House rules

Smoking, pets, noise, visitors, rubbish & recycling.

Amenities

Parking, pool/hot tub, towels, baby kit, extras.

Local area

Supermarkets, taxis, restaurants, transport tips.

Checkout & extensions

Checkout time, luggage drop, late checkout requests.

Special requests

Cots, high chairs, and extras.

Urgent issues

Lockouts, power cuts, and quick help.

Indicative pricing

Pricing built for property managers

Monthly tiers based on property count, with AI guest replies from your guidebook and escalation to your team.

All plans include

24/7 guest replies Guidebook-powered answers Escalations to your team Manager dashboard

Starter

$12.00 / month

1 property

  • 1 property
  • AI guest replies
  • Answers from your guidebook
  • Human escalation when needed

30 days free, then $12.00 / month.

Portfolio

$169.00 / month

Up to 20 properties

  • Up to 20 properties
  • Everything in Growth
  • Best for growing portfolios
  • Standardise replies across multiple homes

30 days free, then $169.00 / month.

Enterprise

Custom pricing

21+ properties

  • 21+ properties
  • Tailored rollout
  • Priority onboarding
  • Custom pricing
FAQ

Questions managers ask

Short answers to the practical stuff.

Can I control what it says?

Yes. Replies are based on your uploaded guide and house rules. You can update the knowledge anytime, and unclear cases can be escalated.

How do escalations work?

When a message needs a human, your team gets the full chat context and can reply from the dashboard.

Does it work for multiple properties?

Yes. Each guest is routed to the right property context so replies stay accurate.

How long does setup take?

Start with your existing guidebook. Add more detail over time as you see what guests ask.

Ready to take guest messaging off your plate?

Start with one property, see the conversations, and scale when you’re ready.