Starter
$12.00 / month
1 property
- 1 property
- AI guest replies
- Answers from your guidebook
- Human escalation when needed
30 days free, then $12.00 / month.
For short-term rental managers
AI guest support for short-term rental managers
letbloom answers everyday short-term rental guest questions on WhatsApp using your guidebook and house rules, and escalates urgent issues to your team with the full conversation.
24/7 guest replies
Answers from your guide
Escalations to your team
Guest management reimagined
Your always-on concierge
Every guest question, answered in seconds.
Hello! How can I help with your stay?
Could you share the Wi-Fi details?
The network is called BloomStay and the password is Bloom2026!
What time is checkout tomorrow?
Checkout is by 10:00 AM. Please lock up, leave keys in the lockbox, and message us when you leave.
Always on
Your AI concierge for short-term rentals.
Built for property managers
Less guest admin. More time for operations.
letbloom takes care of routine questions, keeps replies consistent, and flags the moments that need a human.
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Get hours back each week
Automate repetitive FAQs so your team can focus on turnovers, maintenance, and guest experience.
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Faster replies, happier guests
Guests get answers in seconds — even when you’re asleep — helping protect response rates and reviews.
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You stay in control
See every conversation, step in anytime, and refine your property info as you learn what guests ask.
How it works
Automate the repetitive. Escalate the urgent.
Set up once, then letbloom handles everyday guest messages while your team stays in control.
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Setup
Add your guidebook
Upload your house rules, check-in details and local tips once. Update anytime.
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Access
Share a WhatsApp link
One link routes guests to the right property context automatically.
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Automation
Instant, consistent replies
Fast answers for FAQs so you're not typing the same message 20 times.
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Escalation
Escalate issues with context
Urgent or complex requests are handed to your team with the full chat and a one-tap reply link.
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Control
See everything in one dashboard
Monitor conversations, step in when needed, and keep your property info up to date.
Answers the everyday questions
The messages you answer every day — automated
A few examples of what letbloom can handle using your guidebook and house rules.
Indicative pricing
Pricing built for property managers
Monthly tiers based on property count, with AI guest replies from your guidebook and escalation to your team.
Growth
Popular$39.00 / month
Up to 5 properties
- Up to 5 properties
- Everything in Starter
- Best for small property teams
- Most popular
30 days free, then $39.00 / month.
Portfolio
$169.00 / month
Up to 20 properties
- Up to 20 properties
- Everything in Growth
- Best for growing portfolios
- Standardise replies across multiple homes
30 days free, then $169.00 / month.
Enterprise
Custom pricing
21+ properties
- 21+ properties
- Tailored rollout
- Priority onboarding
- Custom pricing
FAQ
Questions managers ask
Short answers to the practical stuff.
Can I control what it says?
Yes. Replies are based on your uploaded guide and house rules. You can update the knowledge anytime, and unclear cases can be escalated.
How do escalations work?
When a message needs a human, your team gets the full chat context and can reply from the dashboard.
Does it work for multiple properties?
Yes. Each guest is routed to the right property context so replies stay accurate.
How long does setup take?
Start with your existing guidebook. Add more detail over time as you see what guests ask.
Latest articles
Short-term rental operations guides
Practical ideas for cleaner guest handovers, faster answers, and calmer property operations.
5 things to watch out for before a guest checks out
Five practical checks to catch access, damage, rubbish, timing, and guest follow-up issues before checkout.
Read articleLate-night guest messaging without living on your phone
A practical guide to sorting after-hours guest messages into routine answers, judgement calls, and urgent escalations for short-let teams.
Read articleHosting International Guests: Small Details That Make a Big Difference
A practical guide to making short-let instructions clearer for international guests, with check-in, appliances, house rules, bins, local notes, and translation-friendly messaging.
Read articleReady to take guest messaging off your plate?
Start with one property, see the conversations, and scale when you’re ready.