Answers the everyday questions

Guest messages letbloom can answer

See common short-term rental guest questions letbloom can handle, from check-in and Wi-Fi to rules, amenities, checkout, and urgent issues.

The messages you answer every day — automated

A few examples of what letbloom can handle using your guidebook and house rules.

Door codes, key safes, directions, late arrival.

Wi-Fi details, TV, heating controls, appliances.

Smoking, pets, noise, visitors, rubbish & recycling.

Parking, pool/hot tub, towels, baby kit, extras.

Supermarkets, taxis, restaurants, transport tips.

Checkout time, luggage drop, late checkout requests.

Cots, high chairs, and extras.

Lockouts, power cuts, and quick help.

FAQ

Short answers to the practical stuff.

Can I control what it says?

Yes. Replies are based on your uploaded guide and house rules. You can update the knowledge anytime, and unclear cases can be escalated.

How do escalations work?

When a message needs a human, your team gets the full chat context and can reply from the dashboard.

Does it work for multiple properties?

Yes. Each guest is routed to the right property context so replies stay accurate.

How long does setup take?

Start with your existing guidebook. Add more detail over time as you see what guests ask.